Privacy Policy

Introduction

At Master Properties, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform and services.

By using Master Properties, you agree to the collection and use of information in accordance with this policy. This policy was last updated on May 30, 2026.

Information We Collect

Personal Information

We collect various types of personal information including:

• Name, email address, phone number, and physical address
• Account credentials (username and password)
• Government-issued identification documents for verification
• Financial information for payment processing
• Property ownership documents and details

Usage Information

We automatically collect certain information about how you use our platform:

• IP address and browser type
• Pages visited and time spent on our platform
• Search queries and property preferences
• Device information and operating system
• Cookies and similar tracking technologies

Communication Information

We collect information when you communicate with us:

• Email messages and chat conversations
• Customer support inquiries and responses
• Feedback and survey responses
• Property inquiries and contact requests

How We Use Your Information

We use your information for various purposes:

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Other Users

When you list a property or make an inquiry, certain information may be shared with other users to facilitate real estate transactions. This includes your contact information, property details, and communication history.

Service Providers

We may share information with third-party service providers who help us operate our platform, such as:

• Payment processing companies
• Cloud hosting and infrastructure providers
• Email and messaging services
• Analytics and advertising partners

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• SSL encryption for data transmission
• Secure password storage and authentication
• Regular security audits and vulnerability assessments
• Access controls and employee training
• Data backup and disaster recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction

You can access, update, or correct your personal information through your account settings or by contacting us.

Data Deletion

You can request deletion of your personal information, subject to legal obligations and legitimate business interests.

Marketing Preferences

You can opt out of receiving marketing communications from us at any time.

Cookies

You can control cookies through your browser settings, though this may affect your experience on our platform.

Children's Privacy

Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our platform and updating the "Last Updated" date.